December 2015

Norfolk Matters

Staff numbers boosted to support vulnerable people in Norfolk


Forty-eight additional permanent Support Worker jobs are being created in a County Council service that takes pressure off other parts of Norfolk’s social care and health services.

Norfolk County Council is investing an additional £1.1 million a year in Norfolk First Support (NFS), a service which is designed to help people regain independence, for example, after a stay in hospital. The service is run by the County Council and jointly funded by the council and Norfolk’s five clinical commissioning groups.

NFS is provided free of charge for up to six weeks for adults assessed as being eligible for its support. Between April 2014 and March 2015 the service supported more than 4,500 people in Norfolk to regain independence in their homes by helping them become confident again in carrying out everyday tasks such as dressing or preparing food, which may have become more difficult due to a spell of ill health or injury. 

Everyone who goes through the service has their own personal plan, which sets out the skills NFS will help that individual regain confidence in. Support Workers also advise the person and their relatives (or carers) on other useful services they can access.  They also monitor changes in the individual’s physical and mental health and take appropriate action.

It is hoped the new recruits will be in place in January.



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