Norfolk Matters

Campaign to keep residents 'Warm and Well' this winter


Norfolk County Council Public Health’s ‘Warm and Well’ campaign is urging people to look out for vulnerable and older residents in their community this winter.

On average in Norfolk there are around 620 extra deaths each winter compared to the number of deaths during summer - many of which are preventable.

The Warm and Well campaign aims to:

  • Encourage communities to look out for elderly relatives, neighbours, or those in at risk groups.
  • Provide advice and top tips on staying warm and well.
  • Promote the financial help and practical support that is available.

Warm and Well is a partnership project with local authorities, the health sector and the voluntary sector. This year the County Council is also working jointly with Community Action Norfolk, which has received a £378,000 grant from the British Gas Energy Trust, to support a number of solutions aimed at reducing fuel poverty and helping vulnerable people particularly in areas where there is no gas available.

Solutions will range from helping district councils to support individuals needing extra assistance, identifying new technologies to tackle fuel poverty, providing training to frontline staff and consumers and finding new ways to help those most in need.

To further support communities to pull together this winter, the County Council is also re-launching the Warm and Well Fund, initially with £5,000 with match-funding to come from Norfolk Community Foundation’s Surviving Winter Appeal, bringing the total to £10,000. Ten grants of up to £1,000 are available for projects that help those in the community who find winter the biggest challenge, including frail older people, people with chronic medical conditions and the homeless. To apply for a grant please visit the website.

Information and advice on support to help those most in need, as well as top tips for staying warm and well, can be found at:, the Norfolk Winter blog or by calling 0344 800 8020.

Some top tips for keeping warm and well this winter:

  • Set your heating to the right temperature (18-21°C).
  • Have your flu jab to protect yourself and others from influenza, if in an eligible group.
  • Look out for friends, relatives and neighbours who may be vulnerable to the cold.
  • Have regular hot meals and drinks throughout the day and keep active to help your body stay warm.

People who are worried about a relative or an elderly neighbour, can contact Norfolk County Council on 0344 800 8020 or ring the Age UK Norfolk helpline on 0300 500 1217.

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